Tunsoarea care face diferența,
de fiecare dată
Tuns clasic sau modern, bărbierit cu lamă și produse de îngrijire profesionale. Totul la Tudor.
4.9/5 from 500+ reviews
Trusted by leading pet care providers across Australia
Everything your pet needs, in one membership
We've reimagined pet healthcare to be proactive, not reactive. Here's how Hugo keeps your furry friends thriving.
Personalised Health Plans
AI-powered care recommendations tailored to your pet's breed, age, and health history.
Preventive Care Coverage
Annual check-ups, vaccinations, and dental care included. No surprises, just healthier pets.
24/7 Vet Access
Connect with licensed veterinarians anytime via chat or video. Peace of mind, always.
Health Tracking App
Monitor your pet's weight, activity, and wellness milestones in one beautiful dashboard.
Smart Reminders
Never miss a vaccination, medication, or check-up with intelligent scheduling.
Expert Community
Access exclusive content and connect with pet nutrition and behaviour specialists.
Three simple steps to better pet health
Create your pet's profile
Tell us about your furry friend — breed, age, health history. We'll personalise everything from day one.
Learn moreGet your custom care plan
Our AI analyses your pet's needs and creates a proactive health roadmap with scheduled check-ups and preventive care.
Learn moreTrack, chat, and thrive
Monitor wellness milestones, chat with vets 24/7, and watch your pet live their healthiest, happiest life.
Learn moreSimple, transparent pricing
No hidden fees. No claim forms. Just predictable monthly costs and exceptional care for your pet.
Essential
Perfect for healthy pets needing basic preventive care.
- Annual wellness check-up
- Core vaccinations
- 24/7 vet chat support
- Health tracking app
- Smart reminders
Complete
Comprehensive coverage for total peace of mind.
- Everything in Essential
- Bi-annual check-ups
- Dental cleaning included
- Video vet consultations
- Nutrition planning
- Behavioural support
- Priority appointment booking
Family
Best value for multi-pet households. Up to 3 pets.
- Everything in Complete
- Cover up to 3 pets
- Family wellness dashboard
- Dedicated care coordinator
- Emergency care coverage
- Monthly wellness boxes
Hear from pet parents
Join thousands of Australians who've transformed their approach to pet healthcare.
"Juggling kids and work, our pet's health used to be another source of stress. Hugo health membership simplified everything. The predictable annual cost means no more anxiety around vet bills. We feel like we're finally ahead of the curve."
Professional Experience
2024
Best Pet Wellness App
Pet Industry Awards Australia
2022 — Present
Network Partnership — 500+ Clinics
Greencross Vets & Independent Partners
2022
Series A — $12M Raised
Blackbird Ventures & Square Peg Capital
2021 — Present
Official RSPCA Endorsed Product
RSPCA Australia
2019 — 2021
Preventive Pet Care Outcomes Study
Published — University of Melbourne, Vet Science Faculty
Got questions?
We've got answers. If you can't find what you're looking for, chat with our team.
Hugo currently covers dogs and cats of all breeds and ages. We're working on expanding to other pets soon!
Your Hugo membership activates immediately for telehealth services. For in-clinic preventive care, there's a standard 14-day waiting period.
Hugo works with a network of 500+ partner vets across Australia, but we also offer reimbursement options for non-partner vet visits.
Yes! Hugo is flexible. You can cancel your membership anytime with no penalty.
Open the Hugo app and tap 'Chat with a Vet'. You'll be connected with a licensed Australian veterinarian within minutes via text or video call.
Ready to give your pet the care they deserve?
Join 1,000+ Australian pet parents who've made the switch to proactive, stress-free pet healthcare.
14-day free trial · No credit card required · Cancel anytime